How To Order Uber Online: Use Uber Without A Smartphone?

Can I order Uber online? Yes you can!  Can you order it with a landline even?  Yes, there is a way!

All you need is a web browser and Internet access to order Uber online.

So yes, your desktop, laptop, tablet, or even an old (non-smart) cell phone with a web browser will work!  And if all that fails, there is a new service called GoGoGrandparent that we talk about at the end.

Updated 10/3/16

Here are the 6 steps to use Uber without a smartphone if you DO NOT ALREADY HAVE AN UBER ACCOUNT:

1. Sign up for Uber here. You will get a $15 credit of your first ride. You need to have a credit card handy.

2. Once you fill out that form and hit enter you will get to the window that says to download the app just back out and ignore that

uber signup complete

3. Go to this page and login to your rider account using the username and password you just created.

In the box that says “Request access to m.uber.com” type in a request for permission to use the m.uber.com site to order Uber online without a smartphone.  “Please allow me to use the mobile site” should work.  Hit submit and you will get a response that says “Thank you.We’ve received your message and will be in touch as soon as possible.”

 

support page for ordering uber online without a smart phone

4. Wait for them to reply by email then go to http://m.uber.com

where you can call for an uber online

5. Allow your browser to provide location services in Firefox. Chrome does not seem to need this.

6.  From here you can sign in with your email and the password you just used to create the account.

If you put in the wrong password or username you will get a “network error” message.  You may also get one if you don’t have permission from Uber to use the site, although it works for me without permission.

Here is a video I made that should help you with the steps

 

Here are the 4 steps to use Uber without a smartphone if you ALREADY HAVE AN UBER ACCOUNT:

1. Go to http://m.uber.com

 

where you can call for an uber online

2. Allow your browser to provide location services if asked.  It asked me in Firefox, but not in Chrome.

3.  From here you can sign in with your email address and password.

If for some reason, you cannot get in and get a “network error” message, you may have just entered the wrong user name and password.

If you check and it is right,

4. Go to this page and login to your rider account using the username and password you just created.

In the box that says “Request access to m.uber.com” type in a request for permission to use the m.uber.com site to order Uber online without a smartphone.  “Please allow me to use the mobile site” should work.  Hit submit and you will get a response that says “Thank you. We’ve received your message and will be in touch as soon as possible.”

support page for ordering uber online without a smart phone

Wait for them to reply by email, then go to m.uber.com and try again.

If you have any troubles with this procedure, please contact us and let us know.  You can contact Uber for help as well.

If you need a two way trip but don’t have access to the internet on the way home, check out the information below about GoGoGrandparent.

If you have never ordered Uber online before, click here to read my beginners guide to using Uber’s free first trip code.


Other ways to get Uber without a smartphone:

If you have a tablet you can download the app just like you would on a smartphone. The app should work very similarly to the way it would on a smartphone. I used to use my tablet to hail Uber cars before I upgraded my phone.

The only downside was I could not call my driver when he could not find me. I tried using Hangouts but it didn’t work. I was able to get texts from the driver however.

How To Order Uber If You Don’t Have A Laptop, Desktop, Tablet, Smart phone OR even a mobile Phone (wait..then how are you reading this article ?? )

If you are not that into technology for whatever reason or don’t have it readily available all the time or have an aging parent, like I do, who doesn’t have a smart phone,  then one can STILL order Uber with a regular dumb cell phone or landline with an online service called GoGoGrandparent. I have not tried this service and it might not be available everywhere, but here is the link for more information on that.  Here is the phone number to call to get more information Call (855) 464-6872.

You could also get someone else to order Uber for you.

Lyft and Uber are getting in the act themselves for land line phone ordering.  The program is currently limited to San Diego and LA however.

 


Reasons to Order Uber Online:

  1. you don’t own a smartphone but you do own a tablet, laptop or desktop computer, or have access to one.  Or you left your smartphone at home or lost it.
  2. you want a friend to visit you who is car-less and ordering them an Uber Ride is a nice gesture to show you want them to visit
  3. you love Uber and you want your friends to experience how great it is above and beyond that initial free $15 credit but they are afraid to order the first ride themselves
  4. your friend is going on a trip and you don’t have time to drop them at the airport but want to wish them a bon voyage or you want them to have a nice experience once they get to their destination in the US.
  5. you have an Uber loving friend who is a little strapped for cash

Another option to ordering Uber online for a friend is to use Uber Events.

Check out our Uber Driver Store for some items we recommend for drivers

Sign up now as an Uber driver and receive a $25 to $750 bonus, depending on your city, after you start driving

Sign up now as an Uber passenger using this link and get $15 free to try the service

 

This article covers answers to these questions and concerns:

  • How To Order Uber Online
  • Can I use Uber without a smartphone?
  • Can I use Uber without the app?
  • How to use the Uber desktop site
  • How to use Uber without a phone
  • Uber desktop use
  • How to request ride from the Uber website
  • Can you request uber from your computer?
  • Can I use Uber without the app?
  • How to use Uber without a telephone
  • Can I sign up for Uber online?
Uber's First Ride Is Free: What it Really Means
How to Register in Uber without a Credit Card

17 comments

  1. Hello, I’m just wondering that if I have a smart phone with Uber app, but my sim card is not working so I cannot call the driver, can I still use Uber? If yes, how does the driver contact me?

  2. My mother is 87 years old and would use Uber but she doesn’t have a smartphone. She does have a cellphone and knows how to text. Are there any options for her to use Uber?

    • There are currently no options to order Uber by text. However, someone with a smartphone or other computer could order one for her from a remote location.

    • So I could use my Uber account to order her rides to and from where she wants to go or would she need her own account? Are there instructions for how to do this?

  3. hi i’ve been trying to get an uber and I can’t because my phone has been stolen. How can i request an uber online. May someone please help me

  4. i have a smart phone and live in Wyoming. My elderly mother lives in LA, and has an old style flip phone. Can i order her rides from my phone?

    • It works for me. Make sure you allow location services. Also, sometimes Uber has connection glitches so just try later if that is an option.

  5. I’m from Germany, which means that I don’t have cell service in the US. Is there a way I can pay the driver, because I probably won’t be able to use the App without cell service or do they just charge my credit card automatically, without me having to confirm anything?

  6. For me, I had to request access twice for some reason. The first time they responded with ” I’ve gone ahead and enabled that site for your account to use” but it didn’t “take” somehow. Asked a second time, this time explicitly saying “please enable access for [email protected]” and then it started working. No smart phone involved, only desktop computer.

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